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May 29th, 2002

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04:48 pm - workventures
there's this guy thomas who works at cumbys now, 3rd shift. he's an immense very imposing black guy. anyway, sunday night there haven't been any customers in like 10 minutes and my shift has 15 minutes left, so i figure it's time to start closing my shift. this is a process which involves the register spending a long time doing something or other, then printing out a lot of stupid information. i, meanwhile, have to count every last damn penny in there. anyway, long story short, any customers who want to purchase something for the next 10-15 minutes are shit outta luck. so of course, as soon as i start closing, tons of customers appear, and start bitching at me that they want to be waited upon instantly and to hell with my job or even the physical possibility of using hte computer right now, they need immediate service. so of course, i murder them all.
well, no, i keep counting change and tell them it'll be a few minutes. anyway, that's taken care of and i'm just starting to work with the giant line of people which has magically formed in the store solely to complain and hate me, when thomas shows up. i look up at him and say "thank god you're here!" so he can help get rid of all the customers so i can fill out my paperwork and get the hell out of there. but maybe i sounded a little too thankful, because i think he thought we were getting robbed. he instantly gets in a Clobbering People position and says, very nervously, "why, what's wrong?" he was definitely ready to punch people in the head. so i assured him all was well, i was just glad to have help dealing with everyone
then the next day, there were giant massive thunderstorms all evening and the credit card thingy got knocked out. so whenever someone pulled up to get gas or came in, i got to announce to them that they couldn't use their card. a fair number of them glared at me and stalked off. yes, clearly, i personally broke the credit card machine soley to irritate you. and like five minutes before i'm out of there, the store loses power for a minute. not a big deal or anything, but at the time we were a mite concerned

black, white: revenge of the hittite!
np: deadsy - keys to grammercy park

(2 shots upside the head | en garde!)


[User Picture]
Date:May 29th, 2002 01:51 pm (UTC)
You think your job sucks? Try the new call close that AT&T is demanding we use (until we lynch them, which we are working on):

Mr./Mrs. (name), for future questions and fast answers about your AT&T Worldnet Service account, you may visit our Member Services website at http://memberservices.att.net or our online help center at http://help.att.net. Thank-you for calling AT&T. Good-bye.

Yes, now not only can the customers complain about the annoying VRUs.. they can also complain about us too. My favourite responses so far are the people who get paranoid and apologize for bothering me, because it sounds as if I am suggesting they do not bother us. Other fun responses come from people who cannot connect (hence the call), and those who I'm about to transfer to Save to cancel their accounts.. (make sure you go to MSWS quick before your account is closed!)

I'm going to be posting a rant about this..
[User Picture]
Date:May 29th, 2002 04:55 pm (UTC)
i feel your pain.
i work in supermarket and we have these neato touch screen registers, the thing is from time to time they tend to just freeze (they run on windows i suppose thats why), so we have to reboot them and that takes at least 5 minutes, but then most of the time they freeze during reboot as well, and you end up having to reboot them AGAin. customers get pissed. espescially (ugh who carse about spellign) since they always crash right at the end of a two trolley order and then you have to put it all through again. and it always happens at a busy time as well.

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